Salesforce Quiz – Admin

Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. Which feature should a system administrator use to meet the requirements?

An opportunity record created with a close date of July 30, meets the criteria of time -dependent workflow rule. The time dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?

Universal container has two sales groups; each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

A marketing user needs to create a new campaign, but the New Button is NOT visible from the campaign home page. The system administrator has verified that the user has the “Create” profile permission for the campaign object. How should the system administrator resolve the issue?

What can an administrator configure for users on the search results?

What user interface setting must be enabled for users to edit records in a list view?

The support group at universal container wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. What feature should an administrator use to meet the requirement?

Sales management at universal containers needs to display the information listed below in each account record. Amount of all closed won opportunities Amount of all open opportunities. Which feature should a system administrator use to meet this requirement?

What type of field allows users to input text, images, and links?

When case assignment rules are being setup, cases can be assigned to whom?

What should an administrator consider when setting up case feed?

What type of record access can an administrator grant

Which statement is true if a custom fiscal year is enabled?

A system administrator at Universal Containers needs to transfer records from one user to another. What object can be transferred using the mass transfer tool?

What must an administrator do when creating a record type?